Komandor Canada Privacy Policy

Last updated: July 28, 2025

1. Overview
This Privacy Policy outlines how Komandor Canada, Inc. (“Komandor Canada,” “we,” “us” or “our”) collects, uses, discloses and protects personal information obtained through our website at komandor.ca (“Site”). We are committed to protecting your privacy and managing your personal data in compliance with applicable Canadian privacy legislation, including PIPEDA.

2. Information We Collect
We may collect:

• Information you provide voluntarily: such as name, email, phone number, address or project details when you fill out forms (e.g., contact, schedule a consultation).
• Device and usage information: including IP address, browser type, operating system, time and date of visits, referring pages, and pages viewed. Cookie tracking and Google Analytics help us understand site usage.

3. How We Use Your Information
We use your information to:

• Respond to inquiries, provide quotes, and schedule design consultations.
• Improve and maintain our websites and services.
• Send promotional materials only if you opt‑in (e.g. newsletters, new product announcements).

4. Legal Basis
We process your personal information:

• With your consent (e.g. when you submit a form or opt-in to marketing),
• As necessary to fulfill your request or business dealings with us,
• And to support our legitimate interests, such as improving user experience and service delivery.

5. Cookies and Tracking Technologies
We use cookies and tracking tools like Google Analytics to:

• Understand how you navigate our site,
• Remember your preferences (e.g. language),
• Provide a smoother browsing experience.

You can disable cookies via your browser settings; however, doing so may affect site functionality.

6. Disclosure of Personal Information
We may disclose your personal data to:

• Third-party service providers engaged to support our operations (e.g. analytics, email tools),
• Law enforcement or legal bodies when required by law.

We do not sell your personal information.

7. International Transfers
In cases where partners or service providers are located outside Canada, your data may be transferred internationally. In such cases, transfers are done only with your explicit consent or under applicable legal exemptions (e.g. contractual necessity).

8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.

9. Your Rights
You have the right to:

1. Access your personal data held by us,
2. Request correction or deletion,
3. Withdraw your consent to processing,
4. Object to or restrict processing (particularly when based on legitimate interest),
5. Ask for portability of data collected under your consent. komandor.com

To exercise these rights, contact us at info@komandor.ca.

10. Complaints / Supervisory Authority
If you believe your privacy has been compromised, you may file a complaint with the Office of the Privacy Commissioner of Canada, or reach out to Komandor Canada directly.

11. Security Measures
We use commercially reasonable safeguards—both technical and organizational—to protect personal data against unauthorized access, disclosure, alteration, or destruction.

12. Policy Updates
This policy may be updated periodically. The latest version will be posted on our website, with the revision date updated accordingly.

13. Contact Us
Komandor Canada, Inc.
863 Rangeview Road
Mississauga, Ontario L5E 1H1
Phone: 905‑766‑0880
Email: info@komandor.ca